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Investigating the efficiency, effectiveness and productivity of the branches of Qarz Al-Hasneh Mehr Bank of Iran (Case Study: Branches of Ilam Province)
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Tayebeh Jamshidi1   , Mohammad Oshni2 , Ali Khorram3 |
1- PhD in Accounting, Faculty of Social and Economic Sciences, Alzahra University, Tehran, Iran. Visiting lecturer at the National University of Skills (corresponding author) , taibhjamshidi@yahoo.com
2- Assistant Professor of Economics, Bakhtar Higher Education Institute, Bakhtar Higher Education Institute, Ilam, Iran
3- Master's degree, Accounting Department, Faculty of Management and Accounting, Bakhtar University, Ilam, Iran |
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Abstract: (19 Views) |
Performance evaluation of bank branches is of special importance for bank managers and decision makers. Data envelopment analysis is one of the most practical non-parametric methods for calculating the efficiency of decision-making units. The basis of this method is based on a series of optimization and the use of linear programming. Based on this, the aim of this research was to investigate the efficiency, effectiveness and efficiency of the branches of Qarz Al-Hasneh Mehr Bank of Iran. The current research is considered as applied research in terms of its purpose. Also, in terms of how to collect the input, this research is descriptive and of a comparative scientific type. The statistical population of this research is 10 branches of Qarz Al-Hasneh Mehr Iran Bank in Ilam province. The selection of inputs and outputs in this research has been done according to similar researches, interviews and surveys of expert bank experts. The inputs include the number of employees, the education of employees and the experience of the employees, and the outputs include the amount of deposits attracted and the amount of facilities granted. After determining the input and output of the research, the data was analyzed using DEA-Solver software and the efficiency of the bank branches was investigated. The results showed that only two branches of Seyyed al-Shohady Ilam and Sarablah branch are inefficient and they should take measures to improve the efficiency according to the inputs and outputs.
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Article number: 12 |
| Keywords: efficiency, effectiveness, productivity, Qarz Al Hasaneh Mehr Bank of Iran |
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Full-Text [PDF 910 kb]
(9 Downloads)
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Article type: Research |
Subject:
Special
Received: 2024/11/3 | Accepted: 2025/02/3 | Published: 2025/10/2
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